Effective Date: April 7, 2025

PetBoard Inc. (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services through https://petboardnow.com (the “Website”) and our related products and services (collectively, the “Services”).

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  1. Information We Collect

We collect the following types of personal information:
• Account Information: Name, email address, phone number, and password when you register for an account.
• Payment Information: Billing details and transaction history, processed through third-party services such as Stripe and Square.
• Usage Data: Information on how you use the Website, including your IP address, browser type, access times, and page views.
• Device Information: Device type, operating system, and identifiers.
• Communication Data: Messages, customer support queries, and communication records via Twilio or email.

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  1. How We Use Your Information

We use your information to:
• Provide, operate, and maintain our Services;
• Process transactions and send related information;
• Improve and personalize your experience;
• Communicate with you, including responding to inquiries and sending service updates;
• Prevent fraud and ensure the security of our Services;
• Comply with legal obligations.

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  1. Sharing Your Information

We may share your personal information with:
• Third-party service providers: Including Stripe, Firebase, Twilio, Square, AWS, and others who perform services on our behalf.
• Law enforcement or government authorities: When required by law or to protect our legal rights.
• In case of business transfer: If PetBoard is involved in a merger, acquisition, or asset sale.

We do not sell your personal data.

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  1. Data Security

We implement technical and organizational measures to protect your personal information, including encryption, access controls, and secure storage through AWS and Firebase.

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  1. Children’s Privacy

Our Services may be used by children under 13, but only under the supervision of a parent or legal guardian. We do not knowingly collect personal information directly from children without verifiable parental consent. If we learn we have collected such information without consent, we will delete it.

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  1. Your Rights

You have the right to:
• Access or correct your personal information;
• Request deletion of your account and data;
• Opt-out of promotional communications;
• Withdraw consent where applicable.

To make any of these requests, please contact us at the details below.

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  1. Data Retention

We retain your information as long as your account is active or as needed to provide you Services and comply with legal obligations.

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  1. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or by posting a notice on our Website. Your continued use of our Services after changes means you accept the updated policy.

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  1. SMS and Mobile Information

We collect mobile phone numbers for communication purposes, such as account verification, service notifications, and transactional messages. We do not share your mobile information, including phone numbers, with third parties or affiliates for marketing or promotional purposes. Your consent to receive messages is not shared or sold, and message frequency may vary depending on your activity on our platform.

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  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

PetBoard Inc
Phone: +1 (218) 513-1833
Email: [email protected]
Website: https://petboardnow.com

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